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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hua Zheng

Hua Zheng

June 18, 2026

5  out of  5
rating by Hua Zheng
"The agent was very friendly, helpful and supportive."
We responded:
"We're glad to hear that our agent was friendly, helpful, and supportive during your experience. If you have any more questions or need further assistance, feel free to reach out. Thank you, Hua, for your feedback! "
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Brad Harmon

June 17, 2026

5  out of  5
rating by Brad Harmon
"Absolutely the best customer service out there so glad I made the change over to State Farm and this office. I would like to add that Sadie offered the best help and assistance with handling my life insurance."
We responded:
"Thank you, Brad, for your kind words about our customer service. We're glad you chose to switch to State Farm and our office. If you need anything, feel free to reach out anytime. "
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Jasmine Hicks

June 9, 2026

5  out of  5
rating by Jasmine Hicks
"Ms.Billy is the best! Such a delight to talk too so down to earth yet very professional and knowledgeable. 10/10 highly recommend for all your insurance needs!"
We responded:
"Thank you, Jasmine, for your kind words about Ms. Billy. We're glad to hear that her professionalism and knowledge made a positive impact on your experience. Your recommendation means a lot to us!"
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Travis Williams

June 8, 2026

5  out of  5
rating by Travis Williams
"Been doing business with this location for several years now. Hasn't let me down on anything. Great with policy updates and changes, any question doesn't go unanswered. Just great people overall."
We responded:
"Thank you, Travis, for your continued trust over the years. We're glad to hear that our team has been able to assist you with policy updates and answer all your questions. We appreciate your kind words and look forward to serving you in the future."
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Walker Orr

June 7, 2026

5  out of  5
rating by Walker Orr
"Smooth and Painless! Recommend."
We responded:
"Thank you for your recommendation! We're glad to hear that your experience was smooth and painless. If you need any further assistance, feel free to reach out."
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Jon Hunn

May 29, 2026

5  out of  5
rating by Jon Hunn
"Billie was a pleasure to work with. I highly recommend her for any insurance needs!"
We responded:
"Thank you, Jon, for your kind words about Billie. We're glad to hear she was a pleasure to work with and appreciate your recommendation. If you need any further assistance, feel free to reach out."
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Matthew Hundciavarello

May 19, 2026

4  out of  5
rating by Matthew Hundciavarello
"Answered all our questions and where very respectful to us"
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Marjorie Jennings

May 14, 2026

5  out of  5
rating by Marjorie Jennings
"Great service!!"
We responded:
"Thank you, Marjorie, for your feedback! We're glad to hear you enjoyed the service at our agency. If you have any questions or need further assistance, feel free to reach out."
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Bobby Garrett

May 11, 2026

5  out of  5
rating by Bobby Garrett
"Ms Billie has gone out of her way to make sure that I have the proper insurance coverage for my home and vehicles . She is very attentive and easy to talk to about insurance and she makes sure you understand your coverage. Best insurance agent I’ve ever worked with. Bobby Garrett"
We responded:
"Thank you, Bobby, for your kind words about Ms. Billie. We're glad to hear she has been attentive and helpful in ensuring you have the right coverage. Your feedback means a lot to us. "
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Brian Roberts

May 7, 2026

5  out of  5
rating by Brian Roberts
"Pleasant and professional without being too pushy. Highly recommend Billie!"
We responded:
"Brian, thanks for your kind words! We’re glad Billie’s service stood out in a positive way. Your recommendation is greatly appreciated.

"
Profile photo of Jouquan Austin

Jouquan Austin

April 30, 2026

5  out of  5
rating by Jouquan Austin
"The whole staff is extremely helpful and they do their best to get me awesome rates!"
We responded:
"Thanks for your feedback, Jouquan! We're glad to hear that our team has been helpful in securing great rates for you. Your support means a lot to us."
Profile photo of Whitney Hayes

Whitney Hayes

April 30, 2026

5  out of  5
rating by Whitney Hayes
"Spoke with Katie Ardoin. She’s the most knowledgeable person in insurance I’ve ever worked with. She was able to provide me with multiple quotes to help me compare which coverage would work best for me. She also gave me advice on buying a car from a dealership for the first time! So thankful for her!"
We responded:
"Thank you, Whitney, for sharing your experience with Katie! It's great to hear that she was able to assist you with multiple quotes and offer valuable advice on your first car purchase. We appreciate your feedback and are here to help whenever you need us."
Profile photo of Eugene Rice

Eugene Rice

April 29, 2026

5  out of  5
rating by Eugene Rice
"Sadie did an amazing job explaining the ins and outs of several policies so the layman could easily understand. Shes very personable and professional, always patient and helpful!"
We responded:
"Thank you, Eugene, for your thoughtful review. We're glad to hear that Sadie was able to make the policies clear and accessible for you. Your feedback about her personable and professional approach is greatly appreciated. "
Profile photo of Kelly weaver

Kelly weaver

April 27, 2026

5  out of  5
rating by Kelly weaver
"Sadie went above and beyond to help me with my insurance needs. Very helpful."
We responded:
"Thank you, Kelly, for your feedback! We're glad to hear that Sadie was able to assist you with your insurance needs. Your support means a lot to us."
Profile photo of Richard Abercrombie

Richard Abercrombie

April 27, 2026

5  out of  5
rating by Richard Abercrombie
"Sadie was very professional and kind. You seriously have a good one in her. She helped save me money as well. Thank you."
We responded:
"Thank you, Richard, for your feedback! We're glad to hear that Sadie was professional and kind, and that she helped save you money. Your support means a lot to us. "
Profile photo of Kelsey Kilborn

Kelsey Kilborn

April 27, 2026

5  out of  5
rating by Kelsey Kilborn
"Sadie is always so helpful and reassuring! She’s helpful in all ways. We love AM State Farm!! We recommend to anyone!"
We responded:
"Thank you, Kelsey, for your kind words! We're glad to hear that Sadie has been helpful and reassuring for you. We appreciate your recommendation and support of AM State Farm!"
Profile photo of Saundra Brown

Saundra Brown

April 15, 2026

5  out of  5
rating by Saundra Brown
"Great service and product education!! I worked with Cody and he ensured I fully understood all that Statefarm offered! So glad I finally made the switch! I'd only know one insurance provider prior to Statefarm, but the switched saved me hundreds and offered more coverage!! Thanks again, Cody!!"
We responded:
"Thank you, Saundra, for sharing your experience! It's great to hear that Cody was able to help you understand all that State Farm offers and that the switch has been beneficial for you. We're glad to have you with us! "
Profile photo of Allie King

Allie King

March 31, 2026

5  out of  5
rating by Allie King
"A huge thank you to Sadie at Ashleigh Mooney's State Farm Office in Loxley, AL! Sadie patiently and clearly answered and re-answered a variety of questions I had about our insurance accounts. She also helped get some details straight that I was not aware needed straightening. It was a morning well spent!!"
We responded:
"Thank you, Allie, for sharing your experience with Sadie at our Loxley office! We're glad she could assist you with your insurance questions and help clarify the details. Your feedback means a lot to us. "
Profile photo of Rico Tubbs

Rico Tubbs

March 30, 2026

5  out of  5
rating by Rico Tubbs
""Sadie was amazing! She got me great rates and was very responsive to all my needs! She was there for me every step of the way. Katie was also very helpful and kind; egar to help any way she can. Thanks for everything you guys!"
We responded:
"Thank you, Rico, for your thoughtful review! We're glad to hear that Sadie and Katie were able to assist you effectively and provide great rates. Your support means a lot to us. Thanks again!"
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joseph edwards

March 20, 2026

5  out of  5
rating by joseph edwards
"Sadie was amazing! Got me a great rate and was very responsive! She was there, kinda like a good neighbor!"
We responded:
"Thank you, Joseph, for your feedback! We're glad to hear that Sadie was able to assist you with a great rate and provide responsive service. It's wonderful to know she made you feel like a good neighbor. "
Profile photo of Brian Hayes

Brian Hayes

March 13, 2026

5  out of  5
rating by Brian Hayes
"Always a pleasure working with Billie!"
We responded:
"Thank you, Brian, for your feedback! We're glad to hear that working with Billie has been a pleasure for you. Your support means a lot to us. "
Profile photo of Scott Yates

Scott Yates

March 12, 2026

5  out of  5
rating by Scott Yates
"Long time customer of Stat Farm and couldn't find better service and kindness than this office. Thanks Ashleigh and thank you Sadie for going above and beyond!"
We responded:
"Thank you, Scott, for your kind words and for being a long-time customer. We are grateful for your recognition and are always here to go above and beyond for you. We appreciate your trust in our service."
Profile photo of Cassey Prescott

Cassey Prescott

February 12, 2026

5  out of  5
rating by Cassey Prescott
"Ms.Billie was so sweet, helpful, knowledgeable, and informative! She made my insurance switch from Geico to State Farm so easy and comfortable. Wish I would have switched years ago, because lord she’s saved me $103.00 a month. That was with auto insurance and renters, and with Geico I only had auto."
We responded:
"Thank you, Cassey, for sharing your experience with Ms. Billie! It's great to hear that she made your switch from Geico to State Farm smooth and that you're saving $103.00 a month. We're glad to have you with us for both auto and renters insurance. "
Profile photo of chris stiles

chris stiles

January 26, 2026

5  out of  5
rating by chris stiles
"Very easy decision moving to State Farm. Billie was amazing throughout the entire process. Very clear communication with excellent customer service."
We responded:
"Thank you, Chris, for sharing your experience! We're glad to hear that Billie made your transition to State Farm smooth with clear communication and excellent service. Your feedback means a lot to us. "
Profile photo of Russell Whisnant

Russell Whisnant

January 15, 2026

5  out of  5
rating by Russell Whisnant
"Friendly people, great service, and great prices. What more could you ask for? I highly recommend insurance here"
We responded:
"Thank you, Russell, for your kind words! We're glad to hear that you found our team friendly and our service and prices to your satisfaction. Your recommendation means a lot to us. "