Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bobby Garrett

Bobby Garrett

May 11, 2026

5  out of  5
rating by Bobby Garrett
"Ms Billie has gone out of her way to make sure that I have the proper insurance coverage for my home and vehicles . She is very attentive and easy to talk to about insurance and she makes sure you understand your coverage. Best insurance agent I’ve ever worked with. Bobby Garrett"
We responded:
"Thank you, Bobby, for your kind words about Ms. Billie. We're glad to hear she has been attentive and helpful in ensuring you have the right coverage. Your feedback means a lot to us. "
Profile photo of Brian Roberts

Brian Roberts

May 7, 2026

5  out of  5
rating by Brian Roberts
"Pleasant and professional without being too pushy. Highly recommend Billie!"
We responded:
"Brian, thanks for your kind words! We’re glad Billie’s service stood out in a positive way. Your recommendation is greatly appreciated. "
Profile photo of Jouquan Austin

Jouquan Austin

April 30, 2026

5  out of  5
rating by Jouquan Austin
"The whole staff is extremely helpful and they do their best to get me awesome rates!"
We responded:
"Thanks for your feedback, Jouquan! We're glad to hear that our team has been helpful in securing great rates for you. Your support means a lot to us."
Profile photo of Whitney Hayes

Whitney Hayes

April 30, 2026

5  out of  5
rating by Whitney Hayes
"Spoke with Katie Ardoin. She’s the most knowledgeable person in insurance I’ve ever worked with. She was able to provide me with multiple quotes to help me compare which coverage would work best for me. She also gave me advice on buying a car from a dealership for the first time! So thankful for her!"
We responded:
"Thank you, Whitney, for sharing your experience with Katie! It's great to hear that she was able to assist you with multiple quotes and offer valuable advice on your first car purchase. We appreciate your feedback and are here to help whenever you need us."
Profile photo of Eugene Rice

Eugene Rice

April 29, 2026

5  out of  5
rating by Eugene Rice
"Sadie did an amazing job explaining the ins and outs of several policies so the layman could easily understand. Shes very personable and professional, always patient and helpful!"
We responded:
"Thank you, Eugene, for your thoughtful review. We're glad to hear that Sadie was able to make the policies clear and accessible for you. Your feedback about her personable and professional approach is greatly appreciated. "
Profile photo of Kelly weaver

Kelly weaver

April 27, 2026

5  out of  5
rating by Kelly weaver
"Sadie went above and beyond to help me with my insurance needs. Very helpful."
We responded:
"Thank you, Kelly, for your feedback! We're glad to hear that Sadie was able to assist you with your insurance needs. Your support means a lot to us."
Profile photo of Richard Abercrombie

Richard Abercrombie

April 27, 2026

5  out of  5
rating by Richard Abercrombie
"Sadie was very professional and kind. You seriously have a good one in her. She helped save me money as well. Thank you."
We responded:
"Thank you, Richard, for your feedback! We're glad to hear that Sadie was professional and kind, and that she helped save you money. Your support means a lot to us. "
Profile photo of Kelsey Kilborn

Kelsey Kilborn

April 27, 2026

5  out of  5
rating by Kelsey Kilborn
"Sadie is always so helpful and reassuring! She’s helpful in all ways. We love AM State Farm!! We recommend to anyone!"
We responded:
"Thank you, Kelsey, for your kind words! We're glad to hear that Sadie has been helpful and reassuring for you. We appreciate your recommendation and support of AM State Farm!"
Profile photo of Saundra Brown

Saundra Brown

April 15, 2026

5  out of  5
rating by Saundra Brown
"Great service and product education!! I worked with Cody and he ensured I fully understood all that Statefarm offered! So glad I finally made the switch! I'd only know one insurance provider prior to Statefarm, but the switched saved me hundreds and offered more coverage!! Thanks again, Cody!!"
We responded:
"Thank you, Saundra, for sharing your experience! It's great to hear that Cody was able to help you understand all that State Farm offers and that the switch has been beneficial for you. We're glad to have you with us! "
Profile photo of Allie King

Allie King

March 31, 2026

5  out of  5
rating by Allie King
"A huge thank you to Sadie at Ashleigh Mooney's State Farm Office in Loxley, AL! Sadie patiently and clearly answered and re-answered a variety of questions I had about our insurance accounts. She also helped get some details straight that I was not aware needed straightening. It was a morning well spent!!"
We responded:
"Thank you, Allie, for sharing your experience with Sadie at our Loxley office! We're glad she could assist you with your insurance questions and help clarify the details. Your feedback means a lot to us. "
Profile photo of Rico Tubbs

Rico Tubbs

March 30, 2026

5  out of  5
rating by Rico Tubbs
""Sadie was amazing! She got me great rates and was very responsive to all my needs! She was there for me every step of the way. Katie was also very helpful and kind; egar to help any way she can. Thanks for everything you guys!"
We responded:
"Thank you, Rico, for your thoughtful review! We're glad to hear that Sadie and Katie were able to assist you effectively and provide great rates. Your support means a lot to us. Thanks again!"
Profile photo of joseph edwards

joseph edwards

March 20, 2026

5  out of  5
rating by joseph edwards
"Sadie was amazing! Got me a great rate and was very responsive! She was there, kinda like a good neighbor!"
We responded:
"Thank you, Joseph, for your feedback! We're glad to hear that Sadie was able to assist you with a great rate and provide responsive service. It's wonderful to know she made you feel like a good neighbor. "
Profile photo of Brian Hayes

Brian Hayes

March 13, 2026

5  out of  5
rating by Brian Hayes
"Always a pleasure working with Billie!"
We responded:
"Thank you, Brian, for your feedback! We're glad to hear that working with Billie has been a pleasure for you. Your support means a lot to us. "
Profile photo of Scott Yates

Scott Yates

March 12, 2026

5  out of  5
rating by Scott Yates
"Long time customer of Stat Farm and couldn't find better service and kindness than this office. Thanks Ashleigh and thank you Sadie for going above and beyond!"
We responded:
"Thank you, Scott, for your kind words and for being a long-time customer. We are grateful for your recognition and are always here to go above and beyond for you. We appreciate your trust in our service."
Profile photo of Cassey Prescott

Cassey Prescott

February 12, 2026

5  out of  5
rating by Cassey Prescott
"Ms.Billie was so sweet, helpful, knowledgeable, and informative! She made my insurance switch from Geico to State Farm so easy and comfortable. Wish I would have switched years ago, because lord she’s saved me $103.00 a month. That was with auto insurance and renters, and with Geico I only had auto."
We responded:
"Thank you, Cassey, for sharing your experience with Ms. Billie! It's great to hear that she made your switch from Geico to State Farm smooth and that you're saving $103.00 a month. We're glad to have you with us for both auto and renters insurance. "
Profile photo of chris stiles

chris stiles

January 26, 2026

5  out of  5
rating by chris stiles
"Very easy decision moving to State Farm. Billie was amazing throughout the entire process. Very clear communication with excellent customer service."
We responded:
"Thank you, Chris, for sharing your experience! We're glad to hear that Billie made your transition to State Farm smooth with clear communication and excellent service. Your feedback means a lot to us. "
Profile photo of Russell Whisnant

Russell Whisnant

January 15, 2026

5  out of  5
rating by Russell Whisnant
"Friendly people, great service, and great prices. What more could you ask for? I highly recommend insurance here"
We responded:
"Thank you, Russell, for your kind words! We're glad to hear that you found our team friendly and our service and prices to your satisfaction. Your recommendation means a lot to us. "
Profile photo of John

John

January 1, 2026

5  out of  5
rating by John
"If you’re seeking a great State Farm agent, ask for Baxley. I recently went to him with a few requests and I left completely satisfied and insured! He’s professional, no nonsense yet eager to help. It was a pleasure working with him and I highly recommend asking for Baxley if you’re in need of coverage or just have questions!"
We responded:
"Thank you, John, for sharing your experience with Baxley. It's great to hear that he was able to assist you with your requests and provide the coverage you needed. We appreciate your recommendation and are here to help with any future questions or insurance needs. "
Profile photo of Craig Moore

Craig Moore

December 29, 2025

1  out of  5
rating by Craig Moore
"had policy roughly 7 to 8 months. Started off great, then Rates increase with little to no explanation took several calls and numerous texts and 3 people with different stories to try and review reasons. The final email explanation did not clarify or math up. Customer service return calls were inconsistent. I went to a competitor (who sent them a cancellation notice and 20 days later SF still billing me!) Competitor saves me over 2400 dollars per year on 3 vehicles than I was paying for only 2 vehicles with SF. Do your homework and price shop."
We responded:
"Craig, we are sorry your experience did not meet your expectations. Policy changes and vehicle additions can impact rates, those changes are reviewed and documented when they occur. We regret that communication felt inconsistent and we take that feedback seriously. We appreciate the opportunity to have worked with you and wish you the best. "
Profile photo of Jeff Humphrey

Jeff Humphrey

December 24, 2025

5  out of  5
rating by Jeff Humphrey
"Ms. Billie took great care of our account when adding a vehicle. She did a discount triple check and saved us with additional coverage. Cordial and polite and extremely pleasant to work with. Very impressed with her work."
We responded:
"Thank you, Jeff, for your feedback! It's great to hear that Billie was able to assist you effectively. We're glad you had a positive experience with her. Thanks again!"
Profile photo of Brandon Holtz

Brandon Holtz

December 16, 2025

5  out of  5
rating by Brandon Holtz
"I've really enjoyed working with Ashleigh and her team! I'd highly recommend them if you're looking for a State Farm agency that cares about you and your needs."
We responded:
"Thank you for sharing your experience with Ashleigh and her team! We're glad to hear that you felt cared for and that we could meet your needs. Your recommendation means a lot to us. "
Profile photo of Brad Harmon

Brad Harmon

December 10, 2025

5  out of  5
rating by Brad Harmon
"Absolutely the best customer service out there so glad I made the change over to State Farm and this office."
We responded:
"Thank you, Brad, for your kind words about our customer service. We're glad you chose to switch to State Farm and our office. If you need anything, feel free to reach out anytime. "
Profile photo of robert alewel

robert alewel

December 5, 2025

5  out of  5
rating by robert alewel
"Billie Murphy was so helpful and great to work with. I look forward to continuing coverage with her and State Farm when my fiance gets here. Thanks Billy"
We responded:
"Thank you, Robert, for your kind words about Billie Murphy. It's great to hear she was helpful and made your experience a positive one. We look forward to continuing to serve you and your fiancé with your insurance needs. "
Profile photo of Laurie Turner

Laurie Turner

December 3, 2025

5  out of  5
rating by Laurie Turner
"Very helpful"
We responded:
"Thank you for the 5 stars! "
Profile photo of Derek Montalvo

Derek Montalvo

December 3, 2025

5  out of  5
rating by Derek Montalvo
"Kind and helpful!"
We responded:
"This is what we strive for every single day. Thank you for your review and the excellent rating!"