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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aubrey Wallace

Aubrey Wallace

October 30, 2024

5  out of  5
rating by Aubrey Wallace
"Great service..ty"
We responded:
"I’m happy we were able to get you taken care of! Thank you for your business. "
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crystal harris

October 29, 2024

5  out of  5
rating by crystal harris
"great reasonable rates.roadside a plus.high recommended"
We responded:
"Thank you so much for the great review, Crystal! We’re glad to hear you’re happy with our rates and that you find the roadside assistance valuable. We appreciate your recommendation and look forward to continuing to serve you!"
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Rissa Slay

September 20, 2024

5  out of  5
rating by Rissa Slay
"Cameron Bosarge was amazing !!! He’s very consistent when I was busy with everyday life. He was very clear about finding me a great quote that I could afford. He called and texted me everyday until I returned his call this guy is definitely a real genuine person. Mrs Mooney you have a great person on your team. Definitely 10/10 in my book. Go Cameron, you are appreciated !!! ❤️🫶🏽❤️😊"
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear that Cameron provided such outstanding service and made sure you found the right coverage at a price you could afford. He truly is a valuable part of our team, and we appreciate you taking the time to recognize his dedication. Your kind words mean a lot to us, and we’re grateful to have you as a customer. If you ever need anything, we’re always here to help!"
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Milton Rosado

September 20, 2024

1  out of  5
rating by Milton Rosado
"Horrible customer service. They screw up everything, from vehicle vin numbers, to vehicles policy’s, they don’t do NOTHING Rigth. Cancelled my insurance but still sending bills, what sense does that make? Highly Don’t Recommend to Nobody, unless you wanna be running behind them fixing they mistakes."
We responded:
"We’re sorry to hear about your frustration and are reviewing your situation thoroughly. Our team has done everything we can to assist you. When you get behind on making payments or do not make payments for several months then bills will still generate even if your auto is canceled and you owe back premium from before cancelation. "
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Vicky Dudley

September 20, 2024

5  out of  5
rating by Vicky Dudley
"Any time I call the State Farm office I get immediate help. Billie has helped us a lot and is very knowledgeable, goes above and beyond what is needed and explains everything. She recently gave me a quote over the phone for a new vehicle. She added the new car, removed the vehicle we traded and sent proof of insurance to the salesperson. If you need new insurance or just want to shop, contact Billie at Ashleigh Mooney State Farm Insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Billie has provided you with exceptional service and made the process of adding your new vehicle so easy. Our team strives to go above and beyond for our customers, and it's wonderful to see that reflected in your experience. We truly appreciate your recommendation and look forward to continuing to meet your insurance needs. If there's anything else we can assist with, don't hesitate to reach out! "
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Roger Bishop

September 19, 2024

5  out of  5
rating by Roger Bishop
"I looked into State farm when moving back to Alabama and could not be more pleased with the products and service I received."
We responded:
"Thank you for choosing us and for your wonderful feedback! We’re so glad to hear that you’re happy with both our products and service. It’s our pleasure to assist you with your insurance needs, and we’re here for you anytime you need us. Welcome back to Alabama, and thanks again for being part of our State Farm family!"
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Lee N

August 22, 2024

5  out of  5
rating by Lee N
"Awesome rates and incredible customer service!"
We responded:
"Thank you for your kind words! We're thrilled to hear you're happy with our rates and customer service. We’re always here to help with anything you need!"
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Tyler Powell

August 20, 2024

5  out of  5
rating by Tyler Powell
"Great customer service. Always are through."
We responded:
"Thank you for your great feedback! We’re glad to hear you appreciate our thoroughness and commitment to customer service. Thank you for your business!"
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Rachel P Reyes

August 9, 2024

5  out of  5
rating by Rachel P Reyes
"David spent so much time to make sure that my coverage would be the best! David spent time explaining the policy and offered a lot of laughs during our call! Thank you!"
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Caitlen Smith

July 19, 2024

5  out of  5
rating by Caitlen Smith
"David is a great agent!"
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Hailey Holliday

July 18, 2024

5  out of  5
rating by Hailey Holliday
"Billie is an awesome agent!!"
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Scarlett Thornton

July 14, 2024

5  out of  5
rating by Scarlett Thornton
"Anna Towns Was Very Kind and thorough with getting me the best Auto and Life Policy. Would definitely recommend her!"
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Caylia Daugherity

June 3, 2024

5  out of  5
rating by Caylia Daugherity
"Ashleigh was amazing! She made sure everything we needed was covered and affordable. Extremely helpful in explaining everything out in detail. Wish I would have reached out to her years ago when we first purchased and needed insurance!"
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Brian Hayes

April 18, 2024

5  out of  5
rating by Brian Hayes
"Was a pleasant experience! Billie Dee really seemed to want to help!"
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Jason Brandon

March 22, 2024

5  out of  5
rating by Jason Brandon
"The service is amazing and the help can't be even competed against. Cameron and Ashley are AMAZING PEOPLE!!!! THANK YOU GUYS. SINCERELY APPRECIATE YOU GUYS.. GOD BLESS YOU!!!"
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Richard Gohlke

February 16, 2024

5  out of  5
rating by Richard Gohlke
"Great customer service"
We responded:
"Thank you! "
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Gabrielle Mendieta

February 2, 2024

5  out of  5
rating by Gabrielle Mendieta
"I can honestly say that this particular office can save you money over other State Farm offices, even nearby ones. The best agent I have ever dealt with is Billie Dee Murphy. (Not taking away from any other agent.) However she is outstanding at her job and has such a great personality! She is very professional and down to earth. She doesn’t make you feel talked over or down to or like she’s only there to get a policy from you. She cares and that is why I will stay with State Farm in Loxley Alabama. The prices and the people…..you can’t go wrong here. Gabrielle Pittman"
We responded:
"Thank you for your business! We work hard to make sure everyone knows about all of the great discounts we offer! I’m happy to hear that Billie was able to get you set up. ❤️"
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Keith Norris

January 19, 2024

5  out of  5
rating by Keith Norris
"Pleasant to talk with. Professional and competent. No gimmicks like my previous insurer"
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William Leonard

January 17, 2024

5  out of  5
rating by William Leonard
"Appreciate you Miss. Bethany. Thank you for helping me out!"
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Joshua Stanley

January 10, 2024

5  out of  5
rating by Joshua Stanley
"Bethany was the best she had my quote cheaper than any other place I called will definitely continue business with her!!!"
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Bill Gerety

January 8, 2024

5  out of  5
rating by Bill Gerety
"Great , excellent service easy to work with."
We responded:
"Thank you for being a customer Bill! We appreciate your business!"
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James Taylor

January 4, 2024

5  out of  5
rating by James Taylor
"Bethany was extremely helpful with getting my new policy started and made the whole process very simple. Would definitely recommend using them."
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William Smith

December 15, 2023

5  out of  5
rating by William Smith
"Bethany is super professional, thorough and very friendly. I couldn’t ask for better service………."
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Smh Chucky

December 9, 2023

5  out of  5
rating by Smh Chucky
"The customer service was excellent and Billie is very friendly and understanding. Thankful is all I can say 👍🏽"
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Natasha Coleman

December 8, 2023

5  out of  5
rating by Natasha Coleman
"Billie D Murphy was amazing she got me an amazing quote including life insurance if you are looking for great customer service and low prices definitely give her a call"